SHIPPING & RETURNS
SHIPPING POLICY
Free shipping by standard ground shipping on any $40 online purchases to the 48 contiguous states. Merchandise total must reach $40 after all discounts are applied and before any taxes or (if expedited) shipping fees. Free ground shipping offer is not a guarantee that the package will be delivered by any specific date and is subject to carrier terms, conditions, and availability. Your order may arrive in multiple shipments. Equipment is not eligible for 2-day shipping. Offer not valid on prior purchases or on orders going outside the contiguous 48 states or Washington D.C., including to Alaska, Hawaii, Canada or Puerto Rico, or orders going to P.O. Boxes, APO or FPO. Giggles Natural Haircare reserves the right to end or modify this promo at any time.
Ground Shipping Estimated Delivery 3-5 Business Days *
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*Orders for in-stock merchandise will be processed as quickly as possible. Your order may arrive in multiple shipments and can be shipped from our stores as well as our DC’s. Giggles Natural Haircare cannot guarantee any specific processing time, and processing times may vary in the event of peak periods, natural disaster, or inclement weather.
Expedited Shipping (2-3 Business Days)
This shipping methods is available for shipments to Alaska and Hawaii addresses only. Orders will not be shipped on weekends or holidays. Orders may be delayed in the event of peak periods, natural disasters or inclement weather.
RETURN & EXCHANGE POLICY
Most items, except those listed below, purchased on giggleshaircare.com may be returned. In general, your return should meet these guidelines:
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Items should be returned in original condition and in original packaging including any paperwork, manuals, or accessories. Items that are returned defaced or damaged are not eligible for a refund or replacement.
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In the case of receiving a damaged item(s) or shipping back damages, please contact Customer Service prior to taking any action.
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Credit will always be issued to the same method of payment for which they were paid for.
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Shipping is refunded only if the item was shipped incorrectly, damaged, or defective.
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Please include the packing list that came with your order in your return packaging or when you visit the store.